Customer Support

Dial-up Support Center

If you need assistance with your dial-up service, please contact DSL.net Customer Support.
Phone: 1-800-455-5546 (Monday through Friday 8am to 8pm EST)
Email: support@dsl.net
 

Dial-up Local Access Numbers

To find a local telephone access number to connect to your DSL.net dial-up service, please click here.

How to Configure your Remote Dial-up Account

Click on a link below to download documentation regarding configuring your NETgain Dial account. (Acrobat Reader required to view/print files. Click here to download a free Acrobat Reader.)

Windows XP Dial-up Networking Installation (PDF, 527KB)

Windows 2000 Dial-up Networking Installation (PDF, 274KB)

Windows NT 4.0 Dial-up Networking Installation (PDF, 19KB)

Windows 95/98 Dial-up Networking Installation (PDF, 19KB)