Customer Support

Installation Support Center

The most important thing for you to know is that at DSL.net, we make the installation process no-hassle and professional, so you don't have to worry. Whether you order broadband data or a bundled solution that includes your telephone service and broadband data, our team of experienced, professional provisioners and installers will ensure you're turn-up of service runs smoothly.

The following information will assist you in understanding what to expect during the next few weeks as we establish your broadband service. Please see our Integrated Voice & Data tab for bundled voice & data installation information

Should this information not answer all of your questions, please do not hesitate to contact our customer service team at:

1-800-455-5546
(Monday through Friday, 8am ET - 8pm ET)

Click on one of the links below for more helpful information:

• The Installation Process
• How to Avoid Delays in Establishing Connectivity
• Establishing E-mail and Web Hosting Services with DSL.net, Inc.
• Contacting Customer Support

If your DSL.net service has already been activated but you require additional assistance resolving an issue, please click on the appropriate link below:

• Internet access issues
• E-mail issues
• Web hosting issues
• Billing issues