Customer Support

Data Backup and Recovery

Technical Support

Call toll-free 1-866-88VAULT (1-866-888-2858)
(Monday thru Friday, 8:30am to 6:00pm EST; Emergency service is available 24x7 for critical off-hours issues that must be resolved.)

Account and Billing Inquiries

Call toll-free 1-866-855-5118
(Monday thru Friday, 8:00am to 8:00pm EST)

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